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QODBC.com Support Page

Customers are encouraged to use our online support options. Registered users will get 30 days of free installation support with the purchase of the product.

Online Resources for QODBC:

• How do I download and install QODBC

• How to connect QODBC to QuickBooks the first time

• Make live QuickBooks data available on your web server

• QODBC Users Manual - first time setup issues

• Answers to frequently asked technical questions on QODBC

• Which versions of QuickBooks are supported

• Details on what QuickBooks data is available via QODBC

• Video tutorials you can view online

Discussion List

Join our open email discussion group, hosted by Yahoo Groups, where you can share tips for using QODBC and learn how others are using the product. When you join, the messages you and the other members post will be emailed to you and to the rest of the group. Sometimes message volume can be a problem, so the signup process includes the ability to "digest" the messages into one email per day. You can also read them from the web page link below. There is advertising included in messages for this list. Email discussions have the benefit of allowing for discussions to be delivered, as opposed to having to visit a newsgroup server.

Join the discussion list here: http://groups.yahoo.com/group/qodbc

Announcement List
To be alerted to news about QODBC, product releases, beta test cycles, new features and promotions, click here, which should start up your mail client, then send the message which has been created. Instructions on leaving the mailing list will be included in each announcement, and we will not give your email to any other party. If you have trouble using the click here link, simply send an email with the first line reading:

    subscribe qodbc-announce

to the following email address: maillists@flexquarters.com

Telephone Support
Those purchasing the product will receive Free Installation Support for 30 days from date of purchase. Program anomalies will be addressed at no charge and updaters posted on our web site. Support issues specific to your application or requirements may be subject to a $30 per incident consulting fee.

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